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Digital Service Booklet (DSB)

About product

Did you know? You can also manage Service Booklets online. Your Mercedes-Benz Digital Service Booklet reliably and safely records any maintenance and repair services.

What does the Digital Service Booklet (DSB) have to offer?

The days of conventional maintenance documents are almost over. The digital service report is here to stay. The online system exactly and reliably documents completed service and maintenance work for Mercedes-Benz truck owners.

And the best thing about it: all service records, including data on completed service and maintenance are safely and securely saved in a central database. The customer receives the latest digital service report. Sounds like a host of benefits, right?

Your Benefits at a Glance:

Overview of service appointments and data transparency for each vehicle

Secure even if Service Booklet is lost, more convenient when abroad and helps retain the value of used vehicles

Benefits to your workshop

A Better Overview

The vehicle history complete with service data is available online, with international versions in the corresponding, official language.

Increased Data Transparency

Don’t lose any more time searching for Service Booklets whilst your customer is waiting. Should the Service Booklet have been misplaced, all documented entries can be retrieved immediately. Making service appointment booking a more straightforward process and supporting workshop planning.


Benefits to your customers

Added security if the Service Booklet is misplaced

Your vehicle's service data has been consistently documented and can no longer be lost. For this reason, the warranty remains valid for customers and can be restored at any time even if personal, digital service reports are lost.

More convenient when abroad or switching workshops.

Service data is made available to registered partners in the corresponding, official language, ensuring that all customers can receive professional help quickly.

Improved value retention between purchase and resale.

Mileage and completed maintenance jobs remain documented. Tamper-proof and verifiable. This boosts the resale value of the Mercedes-Benz vehicle or gives customers additional peace of mind with used vehicles.

Support data correction requests:

Please address any data correction requests for the Digital Service Booklet (DSB) to the support e-mail address for your respective country:

Andorra

spain_dsb_cosn@daimler.com

Austria

dsb_austria@daimlertruck.com 

Belgium

Info_DSB_TrucksBeLux@daimlertruck.com

Corsica

dsbfrance@daimler.com

Czech Republic

xentry.podpora@daimlertruck.com

Denmark

info-dsb-dk@daimler.com

Estonia

service@veho.ee

France

dsbfrance@daimler.com

Germany

https://dialoge.mercedes-benz.de/dsb/ 

Gibraltar

spain_dsb_cosn@daimler.com

Greece

DSBgr@daimler.com

Guadeloupe

service-parts.net@daimler.com

Hungary

info-dsb-hu@mercedes-benz.com

Italy

info-dsb@mercedes-benz.com

Liechtenstein

info_ch@daimlertruck.com

Luxembourg

Info_DSB_TrucksBeLux@daimlertruck.com

Monaco

dsbfrance@daimler.com

Netherlands

mbnl.helpdesk@daimler.com

Poland

DSBtruck@daimlertruck.com

Portugal

dsb-portugal@daimlertruck.com

Reunion

dsbfrance@daimler.com

Romania

infodsb_romania@daimler.com

Spain

spain_dsb_cosn@daimler.com

Sweden

info-dsb-se@daimler.com

United Kingdom

dsbmbtruckuk@daimlertruck.com

In case no dedicated support contact is given, please contact your local Mercedes-Benz Trucks Aftersales representative.