Did you know? You can also manage Service Booklets online. Your Mercedes-Benz Digital Service Booklet reliably and safely records any maintenance and repair services.
What does the Digital Service Booklet (DSB) have to offer?
The days of conventional maintenance documents are almost over. The digital service report is here to stay. The online system exactly and reliably documents completed service and maintenance work for Mercedes-Benz truck owners.
And the best thing about it: all service records, including data on completed service and maintenance are safely and securely saved in a central database. The customer receives the latest digital service report. Sounds like a host of benefits, right?
Your Benefits at a Glance:
Overview of service appointments and data transparency for each vehicle
Secure even if Service Booklet is lost, more convenient when abroad and helps retain the value of used vehicles
Benefits to your workshop
A Better Overview
The vehicle history complete with service data is available online, with international versions in the corresponding, official language.
Increased Data Transparency
Don’t lose any more time searching for Service Booklets whilst your customer is waiting. Should the Service Booklet have been misplaced, all documented entries can be retrieved immediately. Making service appointment booking a more straightforward process and supporting workshop planning.
Benefits to your customers
Added security if the Service Booklet is misplaced
Your vehicle's service data has been consistently documented and can no longer be lost. For this reason, the warranty remains valid for customers and can be restored at any time even if personal, digital service reports are lost.
More convenient when abroad or switching workshops.
Service data is made available to registered partners in the corresponding, official language, ensuring that all customers can receive professional help quickly.
Improved value retention between purchase and resale.
Mileage and completed maintenance jobs remain documented. Tamper-proof and verifiable. This boosts the resale value of the Mercedes-Benz vehicle or gives customers additional peace of mind with used vehicles.
What are the System Requirements?
For the start of the applications WIS/ASRA OpenWebStart is required. OpenWebStart is an open source software package that must be installed locally on the workstations of all application users.
Please follow the installation instructions to set up OpenWebStart on your workstation:
If you still have troubles in installing OWS, please contact us via the contact formular
Please note the following hardware and software requirements to be able to use the DSB application:
|Screen (recommended)||Normal screen with a resolution of 1024 x 768 pixels or more than 256 colours|
|Operating System||Windows 7|
|CPU||Pentium III or >== 400 MHz|
|Main Memory||2 GB RAM or more|
|Web browser||Microsoft Internet Explorer (version 8 or more recent), Microsoft Edge, Firefox, Google Chrome|
|Cookies||Must be enabled|
|Required bandwidth||ISDN or faster|
|Browser plugin||Adobe Acrobat Reader|
|Windows login credentials||Credentials featuring special characters and umlauts (ä, ö, ü, ß, é, è $, &, etc.) in the Windows login name cannot be used to start DSB|