Remote Diagnostics Support (RDS)

About product

With RDS, you can access the latest diagnostic data of telediagnostics Mercedes-Benz trucks.

Flatrate - unlimited access to vehicle generated telediagnostic data until 30.03.2023

Remote Diagnostics Support (RDS)

Remote error detection: With RDS, you can access the latest diagnostic data of telediagnostics Mercedes-Benz trucks. This information can be used in your own application - for example, to provide customer solutions that require vehicle diagnostics before repair. The data is available remotely, so the vehicle does not need to be on site.


The vehicle-generated telediagnostic data is output via a programming interface (API), which outputs the data in JSON format. This means: The vehicle-generated telediagnosis data must be integrated into an application for use by a technician / workshop / customer / third party etc. The use of Remote Diagnostics Support (RDS) and Remote Maintenance Support (RMS) requires the end customer to use a connectivity service in conjunction with an enabled telediagnostic service. In addition, the Third-Party Interface service must be enabled. Finally, the end customer's consent to the independent operator's use-based data access is required.


In order to purchase and use the product, it is required to register on Mercedes-Benz Developer Portal and to create an application. The programming interface can be accessed HERE. In addition, the indication of a certain purpose is required that informs end customers about the use of their data. The purchase of the data flatrate in the Service-Information Mercedes-Benz Trucks Portal can only be made after this step has been completed. It requires the entry of a 32- digit code (Project-ID) that you receive when the application is created on Mercedes-Benz Developer Portal.

A detailed documentation about the usage including user advice is available at RDS Documentation