Payment & Billing

Payment Options: What are the payment options fort the offered products and solutions? chevron-down

Only payment via credit card is possible.

Billing Address: Can the billing address differ from the shipping address? chevron-down

No. There is only 1 address which can be customized in UMAS.

Invoice: Who is the contact person for complaints regarding the invoice? chevron-down

For questions regarding the invoice please use the contact form or direct our customer support (support_dtag@snapon.com).

Others: Is it possible to purchase products for other users? chevron-down

No, this functionality is currently not available.

License: Is it possible to see the remaining time of active licenses that were purchased in B2B connect or S&P net? chevron-down

No. This feature is only available for products purchased in the Service Information Mercedes-Benz Trucks Portal (except XPTEU).

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