JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Attention: 18.09.2025 - Transition to new Daimler Truck IAM system from September 25. to 29.

On September 29, 2025, Daimler Truck will launch its new identity management system: Business ID. From September 25 to 28, there will be a transition period. During this time, no changes can be made to user accounts.

What This Means for You:

✔ You will not be able to create new users or purchase new time slices and time credits during this period.
✔ To ensure uninterrupted access to your purchased RMI-products, any time slices ending during the freeze period will be automatically extended until October 13 – free of charge.
✔ Starting September 30, creation of new users and purchases of time slices for RMI-products will resume regular availability.

Special tools

Step up to the challenge! Quickly repair or service a Mercedes-Benz Truck with our efficient special tools.

Your benefits at a glance:

Offer your customers the best service and stand out from the competition.

High-quality, fast repairs of all Mercedes-Benz Truck model series
Innovative, simple solutions for even the most challenging repairs
Safe and focused repairs
Cost savings thanks to multiple use of the special tools for different vehicle models
Effective reduction of the customer complaint rate

Good to know:

How to find the right special tools

Product information for special tools is available in the XENTRY Truck Parts Information section under "Workshop equipment" or in the "XENTRY Truck Workshop Information System“ (XENTRY Truck WIS) as part of the maintenance and repair documents. The part numbers for workshop equipment are composed as follows: W nnn 589 nn nn nn, W nnn 588 nn nn nn or W nnn 586 nn nn nn