ISO Navigasyon
1.0 User administration
1.1 Operation registration
How can I register for the Service-Information Mercedes-Benz Trucks Portal? Click on "Register" on the landing page to register a new service operation for using the Service-Information Mercedes-Benz Trucks Portal. Do you need help with registration? Here you will find answers to some frequently asked questions about the registration process. Note: Registration is always free of charge for you.
https://xentry.mercedes-benz.com/information/public/content/display/vertrieb_1tr9vurhlttjb
FAQ Registration
1.2 Creating users
After you have registered your company, you can create a user for this operation in the registry. This first user serves as your administrator user.
https://aftersales.mercedes-benz.com/umas/registration
1.3 Manage operations
Operating data can be updated at any time after successful registration. Please note that this may entail inspection processes that can take several working days.
https://aftersales.mercedes-benz.com/umas/registration
1.4 Manage users
After successful registration, the administrator user can create and administer additional users for operation. It can also define additional administrator users.
https://aftersales.mercedes-benz.com/umas/registration
1.5 Delete users
An administrator user can delete users, himself or his operation. Note: If you delete your last existing administrator user and your operation, you will not be able to access the benefits of the Service-Information Mercedes-Benz Trucks Portal.
https://aftersales.mercedes-benz.com/umas/registration
1.6 Login
After successful registration, click on the landing page to sign in
Homepage
1.7 Theft-relevant information
There are currently no special theme pages about this topic. If you have any questions, please check out the Webparts homepage. If you are not registered already please register first.
https://webpartstruck.mercedes-benz-trucks.com/webparts
https://aftersales.mercedes-benz.com/umas/registration/dtagWebparts
2.0 Payment
The payment of the RMI products in the Service-Information Mercedes-Benz Trucks Portal is made either by credit card (Mastercard/Visa) or via online payment (e.g. PayPal/Alipay). The prices can be found in the price table of the respective products.
3.0 Request a contact for special information
/contact/
3.1 Information on electrical tools (e. g. diagnosis & VCI)
There are currently no special theme pages about this topic.
3.2 Manufacturers of test equipment and diagnostic tools
There are currently no special theme pages about this topic.
3.3 Training and further education documents
There are currently no special theme pages about this topic.
3.4 Redistributor
An overview of technical publishing information can be found here.
Technical Publishing
3.5 New editor
An overview of technical publishing information can be found here.
Technical Publishing
3.6 Examination and testing services
There are currently no special theme pages about this topic.
3.7 Retrofitting systems for alternative fuels
There are currently no special theme pages about this topic.
3.8 Processing of motor and components
There are currently no special theme pages about this topic.
3.9 Component and parts manufacturers
There are currently no special theme pages about this topic.
3.10 Testing of independently developed non-proprietary VCIs
There are currently no special theme pages about this topic.
4.0 Vehicle identification
4.1 FIN
Our RMI products enable you to display workshop information in a vehicle-specific manner by entering the FIN in the respective applications.
/prd-xwis.html
/prd-pi.html
4.2 Features
Due to technical restrictions, we can only provide you with vehicle-specific documentation by entering a vehicle identification number (FIN) in the respective applications. In addition, it is possible to define vehicle construction samples via product characteristics in the respective applications (e.g. by selecting the series and further selection). However, this is not recommended as this does not guarantee a vehicle-specific selection of RMI.
5.0 Types
5.1 Select information type
We offer a variety of workshop solutions in the Service-Information Mercedes-Benz Trucks Portal. An overview and product descriptions can be found at the workshop solutions overview page. Note: To access the respective types of information, you must acquire the appropriate usage permissions.
5.2 Finding a term
In the respective applications you can search for certain terms within the respective information type. However, this depends on the functionalities of the application.
5.3 Document ID
Depending on the type of information, you can identify specific documents in the applications with the help of a unique document ID and get directly to the document. For example, a unique WIS document ID allows you to quickly and conveniently jump to the document in XENTRY Truck Workshop Information System.
6.0 Select information packages
6.1 Workshop instructions
Workshop instructions such as repair instructions can be found in XENTRY Truck Workshop Information System. /prd-xwis.html
6.2 Schematics
Circuit diagrams can be found in XENTRY Truck Workshop Information System. /prd-xwis.html
6.3 Technical service bulletin
There are currently no special theme pages about this topic.
6.4 Callback information
EWR / EFTA / UK / Switzerland:
For vehicle recall information, see XENTRY Truck Workshop Information System.
Türkiye:
For vehicle recall information, see: https://www.mercedesbenzturk.com.tr/gonullu-geri-cagirma
China:
For vehicle recall information, see: https://www.dpac.org.cn/
6.5 Maintenance
There are currently no special theme pages about this topic.
6.6 Spare parts
Information about the location of spare parts can be found in the XENTRY Truck Parts Information.
Tip: If you have access to WebParts, you can easily order original Mercedes-Benz spare parts.
/prd-pi.html
6.7 Accessories
Information about the location of accessories can be found in the XENTRY Truck Parts Information.
Tip: If you have access to WebParts, you can easily order original Mercedes-Benz accessories.
/prd-pi.html
6.8 Repair times
Information about repair times can be found inXENTRY Truck Operation Time .
6.9 Converted vehicles
There are currently no special theme pages about this topic.
6.10 Special vehicles
There are currently no special theme pages about this topic.
7.0 Vehicle diagnostics
7.1 Resolving error memory entries
Resolving fault memories is a function of our diagnostic solutions. For more information, please refer to the Ürün Bilgileri page.
7.2 Resolving manufacturer entries
The resolution of manufacturer entries (here symptoms) is a function of our diagnostic solutions. For more information, please refer to the Ürün Bilgileri page.
7.3 Integrated diagnostics
As an integrated diagnostic solution, we offer you the Daimler Truck Diagnostics PassThru solution.
8.0 Updating and replacing modules
8.1 Updating and replacing modules
There are currently no special theme pages about this topic.
8.2 Voting set
There are currently no special theme pages about this topic.