Repair and Maintenance Information
Aiming for low complaint rates and satisfied customers? So are we! Direct access to our repair and maintenance information will help you master even complex repairs with ease.
Our services
Working Hours (ASRA)
The application you can trust. Thanks to ASRA you can easily create accurate cost estimates, orders, invoices and warranty claims.
Repair Cases (TIPS)
Communication is key! This platform provides a worldwide exchange of technical information, expertise and solutions on all service levels.
XENTRY Workshop Information System (XWIS)
Always up-to-date: The central Workshop Information System (WIS) will be even more efficient and user-friendly as XENTRY WIS (the successor to WIS).
XENTRY Operation Time (XOT)
XENTRY Operation Time (XOT) sets a new standard when searching for operation items and times, based on FIN/VIN-specific search results.
Digital Service Booklet (DSB)
Did you know? You can also manage Service Booklets online. Your Mercedes-Benz Digital Service Booklet reliably and safely records any maintenance and repair services.
Remote Maintance Support (RMS)
RMS provides you with access to the latest maintenance-relevant data of telediagnostics Mercedes-Benz vehicles.
Workshop Information System (WIS)
Benefit from Repair and Maintenance Information from a single source.
Parts-Information (PI)
Make life easier with the identification system for spare parts, paint/service products, accessories and special tools.