Log-in issue

Dear customer.

We apologize for any inconvenience.

The log-in to purchase products and services on the Service Information Mercedes-Benz Trucks Portal is only possible for Independent Service Providers (e.g. non-authorized Mercedes-Benz service partners and fleet customers) and publisher from regulated markets (EEA, EFTA, UK, China incl. Hong Kong, Turkey and South Africa) .

Employees of Daimler Truck AG or any of its subsidiaries are not authorized to log-in to the Service Information Mercedes-Benz Trucks Portal

If you are in the supported markets and not a employees of Daimler Truck AG, then there could be 2 reasons:

1. If you never login before, then your userid might missing the access right:  In this case contact our support

2. System issues or maintanance causing login issues: In this case please simply try later again.