Others

Support: Is it possible to reach the first-level support via phone? chevron-down

No. The support can only be reached via email or using the Contact Us form.

Where can I find support contacts? chevron-down

If you have questions about registration, order processing or payment options, please use the contact form. For all other questions, please contact the product support at the respective portals.

Training: Is there a training document or quick guide available? chevron-down

Yes. The current version of the quick guide for the Service Information Mercedes-Benz Trucks Portal is available via the website footer.

Browser: Which browser is recommended for the use of the portal? chevron-down

The latest version of Google Chrome or Microsoft Edge.

Workshop Training: Is a separate authorization required to access the Truck Workshop Trainings? chevron-down

The workshop trainings can be accessed via a link in the footer of the Service Information Mercedes-Benz Trucks Portal. A separate authorization will be required to access the workshop trainings.

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