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Due to technical issues, XRD orders are currently processed with a delay of up to one working day. Once access has been granted, you will be informed via email. For further questions, please refer to : Contact us
"Power of diagnosis in your pocket": XENTRY Remote Diagnosis is the latest remote diagnosis solution for your workshop. Specially developed as a progressive web app for use on any mobile device (optimized for iOS and Android operating systems).
Smart working
Our application transfers your workshop into the world of mobile devices, offering you the accessibility and flexibility of smartphones for your workshop.
Quick start
It’s easier than ever before to get to work. If you have a mobile device, you’re ready to go, getting started with diagnosis or searching for vehicle information.
More service
Preparing and scheduling for workshop visits gets easier, with the accessibility of data and information beforehand and during visits. This offers potentially quicker and more service at the same time.
Please note that the listed functions are only possible for Mercedes-Benz vehicles with telematics capability and subsidiaries of Daimler Trucks AG. The scope of functions of XENTRY Remote Diagnosis differs depending on vehicle model.
Quick Test:
The Quick Test shows an overview of the status of all error codes in the vehicle. In addition, the following functions are available at individual error code level:
Repair prognosis:
A repair prognosis is shown on the basis of the Quick Test result and our many years of workshop experience. This indicates probabilities for damaged parts and work required on the vehicle.
Vehicle data:
This is where important basic information about the vehicle appears.
This includes:
Diagnosis protocol:
Based on the Quick Test and the functions carried out with XENTRY Remote Diagnosis, a full diagnosis protocol is generated which you can use in the form of a PDF document.
XENTRY Remote Diagnosis can be used on any device with an up-to-date browser and Internet access. Therefore, on any smartphone, tablet or PC. For iOS devices, we recommend use of iOS 13.4 or later. For Android devices, we recommend use of Android 9 or later.
Another basic requirement for using XENTRY Remote Diagnosis is to obtain data sharing consent for independent service providers from the vehicle owner.
Please consider that the provided product information are created and owned by Mercedes-Benz Group. Processes and contents may vary for customer of Daimler Truck AG.